Growing Service Performance

The Million $ Service Opportunity


*Based on OEM Average compared to Top 25% of dealers in network


GP Per Technician Shortfall


Parts GP$ per tech shortfall


Annual GP $ Per Tech Shortfall


10 Technician Workshop Shortfall


Dealer Service Growth & Retention has stagnated over recent years due to:

  • Strong vehicle GP = high profitability – taking the “profit pressure” off fixed operations.
  • COVID slowed fixed ops growth strategies and have been in a holding pattern since.
  • Lack of Techs has provided an easy “out” to explain the lack of service growth.
  • Lead times create a level of complacency in workshops.
  • Uncertain operating environments have resulted in conservative growth strategies

Key Benefits


  • Reduce complexity – minimal inputs

  • Accurate budgeting & forecasting

  • Predictive month end results

  • Live insights to improve performance

  • Easy to use dashboards

Core Performance Drivers


  • Collaborates with dealership management to coach on key drivers and monitor performance for maximum results.

  • Simplifies daily performance tracking, predicts results, and identifies

  • Develops accurate budgets and achievable efficiencies for dealership’s service department.

Try our Online Budgeting Tool NOW!

Challenges We Solve

About Us

Since 1999, we have been using data, technology and coaching to help dealers grow performance. We are a leader in digital solutions, dealer consulting and consumer engagement services for automotive clients, including global manufacturers (OEMs), financiers, insurers and dealers.

With solutions ranging from automating the entire finance and insurance daily process, to comprehensive field force management platforms, and training and consulting services, we are transforming your workflows to be more efficient, productive and profitable.

Craig Rowney
+61 438 284 456


Book your free consultation today!

Transform your field force, dealer collaboration and strategy execution today!