How Ri-focus Transforms Dealer Network Management

From fragmented data to actionable insights

Ri-focus empowers OEMs to overcome these challenges with a comprehensive solution designed for real-time data management and collaboration:

Unified Data Access:

Unified Data Access: 

Ri-focus pulls together data from disjointed systems, offering your team a complete view of dealer performance. No more waiting for manual reports get instant access to the metrics you need​.

Automated Reporting

Automated Reporting:

Generate customisable reports in real-time, reducing administrative workloads and eliminating redundant tasks. Ri-focus provides immediate insights into dealer performance, so your team can focus on driving results, not paperwork.  

Enhanced Accountability:

Enhanced Accountability: 

Track and manage dealer performance through integrated action plans. Link performance metrics directly to specific tasks, assign accountability, and follow progress through automated reminders, ensuring continuous improvement​ Modules

Transforming Automotive Operations for a Competitive Edge

The automotive landscape is more competitive and complex than ever before. Product and business models are constantly evolving, and the pace of change is relentless. Dealers and OEMs are under immense pressure to adapt and thrive in this dynamic environment. Op2ma’s Ri-focus is the cutting-edge technology designed to empower your team and streamline your operations.

Contact visit management

1) Contact Visit Management 

This module provides an easy and agile solution for the planning of all activities and interaction with your dealer network, with drop and drag of various activity types (e.g. visits, meetings, tasks, marketing events etc.) into the dealership calendar to create total transparency at all times. This also has the ability to link to your internal calendars via ICal set up.

2) Dealer Profiles

This component provides comprehensive view of dealership all dealer interactions. It delivers real-time performance insights, historical data tracking, and management of tasks, actions, and notes. Additionally, it centralises important files, visit reports, and specialty reports, streamlining dealership oversight and enabling informed decision-making across the network.

Dealer Profile
contact visit report

3) Contact Visit Reports

Contact Visit Reports offer a streamlined, consistent approach to managing dealer visits, review live data, develop action plans, and collaborate with dealers effectively. This methodology is built on best practices, helping teams quickly create actionable agendas, attach relevant documents, and follow up on tasks, all while offering aggregate summaries for senior management. The emphasis on improving dealer collaboration and utilizing action plans is central to ensuring consistent performance improvements.

4) Performance Dashboards

Performance dashboards are fully configurable, offering versatile presentation formats to meet various needs. Whether it’s for interactive leader boards, office performance monitoring, or in-depth dealer network analysis, the dashboards ensure seamless performance tracking. They are optimised for multiple screen types and sizes, providing flexibility for presentations, live updates, and real-time interaction, making it easier for teams to monitor and improve dealership performance across the network.

Performance dashboard
Audits & Assessments

5) Audits & Assessments

The Ri-focus Audit Module is a robust, multi-hierarchical dealership audit and assessment tool that offers on-demand access from any device, anywhere. Users can create digital audits in minutes, with the ability to attach files and photos to specific line items for comprehensive documentation. The module provides automated score analysis, tracks key compliance issues, and generates reports on trends and statistics. It also allows for real-time tracking of audit progress and completion with automated alerts. PDF audit reports can be generated directly from the system, and the module can function as a standalone tool or seamlessly integrate with the full Ri-focus solution for a more comprehensive dealership management experience.

6) Financial Reporting:

See How Op2ma’s DBM Can Transform Your Business!

It enables OEMs to collect & centralise all financial data, providing real-time insights tailored to fit your dealership networks unique performance metrics. More than just a tool, it serves as a strategic partner in driving financial performance. With DBM, you’re equipped with the insights and tools needed to make informed decisions, optimize operations, and enhance your dealership network financial strategy.

Performance dashboard
Comparison and analytics

7) Comparisons and Analytics:

Leverage the Ri-focus Compare module’s powerful BI tools to drive dynamic and interactive meetings with your team anytime. With real-time KPI comparisons across brands, locations, and overall business performance, you can stay ahead of the competition. The module allows you to track monthly and period trends, while visualizing data with radar charts and balanced scorecards for clear insights. Conduct in-depth KPI comparisons across multiple metrics to gain a comprehensive understanding of your dealership’s performance landscape, helping you make informed decisions to optimize operations and achieve business goals.

Enhanced Accountability and Action Tracking

Embrace the Future of Performance Management with Ri-focus

Since 1999, Op2ma has been at the forefront of helping dealers, OEMs, and financiers enhance their performance through innovative use of data, technology, and coaching. With projects in over 20 countries, our proven solutions drive profit, productivity, and market share improvements. Discover how Ri-focus can transform your performance management today.