Ri-focus increases field team productivity and improves communication, engagement and collaboration with the dealer network.
It consolidates all your disconnected data sources into a single platform and provides the tools, reports, analysis and comparisons of your total network for your field team to drive performance and get the results you need.
It is now used by more than 15 OEMs throughout Australia, NZ, China and multiple South East Asian countries.
Benefits
For The Field Team
All the data in one place; no need to create multiple reports & spreadsheets
Reports are on-call with up-to-date information
All dealer information in one place
Contact Visit Reports in an easy and flexible format to review dealer performance and drive overall results
For The Brand
Business costs are reduced, and staff productivity improved
Single platform for all interactions
Provides total transparency of all field force and dealer interactions
Allows your staff to focus on driving results – not creating reports
Documented historical data of all interactions in one place for accountability
For The Dealer
All interactions and tasks in a single platform
Streamlines all dealer/brand correspondence
Core Features
KPI Dashboard
Core charts – total sales,
sales by model, wholesales,
stock, CX, P&A. Additional
charts can be customised.
Dealer Profile
Each dealer has an individual
profile so all data for each
dealer is in one place.
Contact Visit Reports
Easy and flexible contact visit
reports to review
performance, allocate tasks
and track.
Activity Planner
All planned activity with
dealers can be linked to
Outlook or other calendar
tool.
Optional Modules
Ri-focus has a flexible series of optional modules to help clients make the solution work for their business needs.
Audit
Ri-focus Audit is a fast, easy and on-demand solution making it more efficient for companies and brands to carry out this important activity. It is cloud-based and provides users with a level of speed, control and analytics that cannot be achieved using old-fashioned spreadsheets.
PMA Mapping shows the brand’s market PMA’s overlaid on the Australian continent. Ri-focus PMA Mapping is easy to setup and commence using with the OEM uploading their PMA structure by Postcode and sales and share data.
This module can be configured to meet the exact needs of the client for input data, KPI output and benchmarking to provide financial and operation performance of a single dealer aggregated up to regional and national performance of the total network.