The benefits of working with Op2ma CX+ start with an organisation that is dedicated to the automotive industry. It is all that we do and we know it inside out.
We are nimble and can move quickly to roll out programs when you need it.
Our technology is cutting edge and flexible enough for programs to be tailored to the client’s needs.
We have proprietary survey techniques that enable our lead intervention programs to recover lost leads and to provide valuable insights into the buying process.
Our reporting is comprehensive with detailed analysis that helps you get to the answer quickly.
We are Australian based so you deal directly with the people who run your program.
Our contact centre staff are fully trained in automotive and many have worked in dealerships. The staff turnover is low so we have a stable team that does not need constant re-training. They are also F&I certified so can action finance projects.
With Op2ma you only need to deal with One supplier, so project management becomes simple.
Whilst we have a comprehensive suite of offerings, we are also able to create customised solutions tailored the client’s needs.
We have been in business for 20 years, and in that time have built an impressive list of OEM, Dealer and Financier clients, some of the biggest in the business, so we must be doing something right.
Plus, you will find we are easy to do business with.
