We constantly expand you and your business capabilities, giving technology and data more intelligence, more functionality and more performance.
WHO WE ARE
Op2ma is a leading provider of digital solutions, consulting and consumer engagement to the automotive industry. With solutions ranging from automating the entire finance and insurance daily process, to comprehensive field force management solution, to training and consulting solutions, we are transforming your workflows to be more efficient, productive and profitable.
Op2ma and Op2ma (China) are wholly owned subsidiaries of Fusion Business Solutions Pty Ltd.
WHY WE MATTER
Our solutions extend beyond the technology realm. Our consulting and training arm is a significant element of the business. The consulting and training services combined with the digital aspects of the business means we are therefore positioned to maximise both people and process.
OUR VISION
We aspire to be the leading “go-to” provider of automotive solutions in the regions we compete.
A lean and agile company that leverages talent and bespoke technology to deliver high impact solutions creating strong recurring revenues, good margins and solid growth.
OUR MISSION
To deliver high-impact solutions that reduce complexity and maximise the performance of our clients.
HISTORY
Company was founded in July 1999 by Marc Brien.
1999
Marc left a family dealership group - the Adrian Brien Automotive Group - to start his own business.
With his wife Karen, they mortgaged their house and started in a small office on Goodwood Rd, Daw Park in Adelaide.
2003
Accredited by the Australian Government as a Registered Training Organisation (RTO).
2004
First project in China and Asia for General Motors.
2008
First software client (Toyota Finance) signs a contract.
2010
Company expands to offices in Sydney and Melbourne.
2012
Op2ma is created as our technology subsidiary. Contact Centre established.
2017
Op2ma (China) opens in Shanghai with first client – Ford Automotive Finance (China).
2018
Software contracts covering 13 Asian countries (Harley-Davidson).
TEAM
Growing a pool of innovative individuals, diverse talents and passionate team players is core to our mission to build an enduring and value-creating business.
A diverse team of more than 40 full-time employees with hands-on automotive experience and extensive consulting backgrounds, work as one to make our solutions the best in the industry.
With people as a core asset, Op2ma continues to actively grow the capabilities and capacities of its manpower and talent pool.
To lead the Group into future phases of growth, Op2ma adopts a holistic approach towards hiring, developing and motivating our employees, and aligning our workforce with a common set of core values to influence behaviour and shape the corporate culture of our operations.
Marc Brien
Managing Director
Graduated from the University of Adelaide with an Honours Degree in Applied Mathematics, Marc has an extensive career spanning over 28 years in both national and international roles. From manufacturing and supply with Ford Motor Company, to financier Ford Credit Europe, and extensive retail management experience as Dealer Principal, he started Fusion Business Solutions in 1999.
Today, Fusion Business Solutions has grown into a premier consulting business with international clients.
Timothy McGrath
Director Asia-Pacific
Tim has more than 30 years of experience in the Automotive Industry. He worked his way up from automotive technician (passenger & light diesel), to workshop manager and eventually taking on a management role in After Sales Operations with three Vehicle Manufacturers and Importers. Tim ran his own consulting business for five years, specialising in Fixed Operations and Management Consulting, before joining Op2ma.
With his hands-on approach, backed by extensive experience in the field, Tim facilitates strong participation and creates the conduit for positive change in the workplace. He has also helped expand the services we offer and our client base.
Kylie Gibbons
Financial Controller
Kylie joined the team at Fusion Business Solutions in 2012 with more than 20 years of experience in accounting, including 2 years with Mitsubishi Motors Australia Ltd. She is CPA qualified, and completed a Master of Business Administration in 2004.
Kylie spent 6 years as the honorary Resource Director of SA Little Athletics Association Inc. and is now the Treasurer of her daughter’s highland dancing school fundraising committee.
Ann Cawkwell
National Manager – F&I Solutions
Ann has more than 20 years of experience in the automotive industry, having worked in sales, aftermarket, and finding her forte in Finance & Insurance where she received numerous awards from Financiers and Insurance providers. With more than 16 years of experience in selling F&I, she then moved into training & coaching with one of Toyota Financial Services before joining Op2ma as a trainer and performance management coach.
Her extensive skills in selling and process management make her an outstanding coach and facilitator.
Ian McLean
National Manager – CX+
Ian McLean joins Op2ma as General Manager of Performance Consulting with over 30 years’ experience in the automotive industry, both internationally and in Australia, in the OEM, automotive financial services and dealer retail sectors. His automotive career began with Ford Australia and then saw him move through a broad number of sales and marketing roles at both Melbourne head office and regional offices in Sydney and Adelaide. His time at Ford included four years at Ford Credit where he was Marketing Manager and State Manager for Western Australia. In 2000 Ian joined Renault Australia as National Marketing Manager where he was a key member of the team responsible for the launch of the marque in 2001. In 2005 Ian moved to The Fiji Islands where he was CEO/Country Head of Toyota. Ian also spent a year in India as the CEO of India’s second largest Toyota dealer group. His most recent positions have included GM/CEO roles with Volvo, Ford, Holden and Jaguar Land Rover dealerships.
Ian has a master’s degree in marketing from RMIT University. He is married to wife Carey and has two daughters.
Mark Simpson
National Manager – Performance Consulting
With more than 30 years’ experience within the automotive industry behind him including a National Sales Manager role with a European brand in Australia. As a result, Mark is well versed in all aspects of Dealership Operations. His is qualified in both accounting and marketing, and as a business coach. Together with his real world experience, this equips him to excel as a consultant and facilitator.
Izzie Yu
General Manager – Op2ma China
Izzie has more than 10 years’ experience in training and development for automotive dealers, working for both OEMs and for a consulting company.
Moon Wang
National Manager – Information & Technology
Moon has worked as a Software Engineer at Op2ma for over 10 years. He has participated in the design and development for many of our software solutions including CSI/Survey Solutions, Ri-focus Field Force Solutions, Revuu Performance Review Solutions, etc.
He is unusual for an engineer that he often has direct dialogue with clients, fast-tracking improvements and development.
Natasha Radulovic
HR & Office Manager
Natasha joined Fusion Business Solutions in 2000 and still enjoys being a part of the dynamic and high-performance team that strives to be the best in the business. She has a proven track record in developing effective solutions in administration, project management and human resource management. Her core strengths include providing executive support, logistics and event management, designing organisation policies and standards, strategic planning, project management, customer service training, recruitment and performance management.
Natasha also strongly believes in propagating individual autonomy, collective growth, and enjoying what you do. She is focused on helping the team to win, creating a harmonious workplace, and being prepared for contingencies.
CAREER
Op2ma has grown from its humble beginnings as a training agency to become one of the largest automotive digital solutions provider in Australia. With divisions in Finance and Insurance, Dealer Network Performance and Consumer Engagement, the Company has presence in more than 20 countries around the world and a workforce of close to 50 people.
With people as a core asset, Op2ma continues to actively seek out bright and dynamic individuals to join our talent pool. We offer our employees challenging and rewarding careers in a dynamic business.
To drive the company into future phases of growth, Op2ma adopts a holistic approach towards hiring, developing and motivating our employees, and aligning our workforce with a common set of core values to influence behaviour and shape to corporate culture of our operations.
Call Natasha on 1300 789 340 to learn the current openings in Op2ma.